Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase.

If you are not happy with your order, you may request a refund within 7 days of receiving your item.

Eligibility for refunds:
- The item must be unused and in its original condition.
- The item must be returned with original packaging (if applicable).
- Proof of purchase is required.

Non-refundable items:
- Items damaged due to misuse or normal wear and tear
- Items returned after 7 days from delivery

Refund process:
- To request a refund, please contact us at pipicasestore@gmail.com with your order number and a brief explanation.
- Once your request is approved, refunds will be processed to the original payment method.
- Refund processing time may take 5–10 business days depending on your bank or payment provider.

Shipping costs:
- Original shipping fees (if any) are non-refundable.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

We reserve the right to refuse refunds that do not meet the above conditions.

If you have any questions, concerns, or need support, please contact us:

Email: support@pipicasestore.com